Privacy notice

Sutton Council is committed to protecting and respecting your privacy. Through this privacy notice we have sought to be as transparent as possible to fully explain how your personal information is held and processed. This notice explains how we collect, use and share your information and how we keep it and how we keep it secure.

What information do we collect about you?

We collect information about you when you contact us. The information we collect may include your:

• contact details (including name and email address)

• IP address and information regarding what pages are accessed and when

Why we need your information?

We need your personal data in order to respond to an enquiry if you contact us. We will only collect personal data that is absolutely necessary and any information we collect about you will be strictly in accordance with the data protection law and other statutory obligations which we are bound by.

Who your information may be shared with

We will never use or share your personal information to third parties for marketing purposes without your permission.

We may share some of your information, for example your name and address, internally with other departments in the Council if this:

• helps you to access services more easily

• promotes the more efficient and cost effective delivery of services

How long we keep your information

We review our retention periods of the information we hold about you on a regular basis. We will retain your personal information on our systems for as long as it is necessary for the relevant activity or service provision that we provide to you, or as required by law.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by email at dpo@sutton.gov.uk or write to us at:

Data Protection Officer
London Borough of Sutton
Civic Offices
St. Nicholas Way
Sutton
SM1 1EA

If you would like to know more about your rights under the Data Protection law, and what you should expect from us, visit the ICO website.