Rbk LBS afc combined

Accessibility statement for Sutton Town Centre

This accessibility statement applies to suttontowncentre.sutton.gov.uk

Sutton Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is run by Sutton Council and we want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings

  • zoom in up to 400% without the text spilling off the screen

  • navigate most of the website using a keyboard or speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Wherever possible, Sutton Council will aim to adhere to level AA of the WCAG 2.1 guidelines, which states that sites should be:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive.

  • Operable - User interface components and navigation must be operable.

  • Understandable - Information and the operation of user interface must be understandable.

  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 12 October 2023.

As part of our efforts to achieve WCAG 2.1 AA compliance, we use Monsido as an ongoing monitoring service.

The statement was last reviewed on 26 October 2023.

Feedback and contact information

We welcome your feedback on the accessibility of this website. If you have experienced any accessibility barriers while using any part of suttontowncentre.sutton.gov.uk, please let us know by emailing webadmin@sutton.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Find out more


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